When did you email us and what did we say? This does not sound at all like the email conversations we have with users.
If someone emails "I was younger and wrote some stuff I'd love to get rid of", the obvious response is: "Happy to help! What are the links? We may not be able to delete the posts altogether (it depends on whether they got replies, and how many) but there's nearly always something we can do, and we don't want anyone to get in trouble from anything they posted to HN." I've written that kind of thing so many times I'll probably start mumbling it in my sleep soon.
I'll admit I'm impressed you responded to my comment! The last time I tried was a few years ago.
I would have to go back to my inbox to find your response but I remember being pretty disappointed. I don't think you wrote anything that was specifically unkind but I remember being struck by the response. I thought "wow, these guys really don't care if someone wants to delete or hide their account." It is completely possible I caught you on a bad day.
Please do! I'd love to see the old emails, too, because maybe there's something to learn about how to respond better. Or maybe we already learned it in subsequent years.
If someone emails "I was younger and wrote some stuff I'd love to get rid of", the obvious response is: "Happy to help! What are the links? We may not be able to delete the posts altogether (it depends on whether they got replies, and how many) but there's nearly always something we can do, and we don't want anyone to get in trouble from anything they posted to HN." I've written that kind of thing so many times I'll probably start mumbling it in my sleep soon.