Ordering online is incredibly difficult and each time I try via a different site/store I end up dropping it after investing almost an hour to sort things out. I am in the Seattle area so it's been a big deal.
My recent example is the Safeway site and trying to make an order for pickup or delivery. Initially I picked delivery, gave it my address, and it let me add things to my cart. I built out my entire cart normally, avoiding items listed as not in stock, then when I went to check out it gave me 0 delivery openings for like a week.
I then swapped to pick up and it attempted to reconcile out of stock items in my cart with alternatives but for many I had to go back in and find alternatives. Items not reconciled where dropped from my cart so I ahd to manually check that against my list to see what was missing. On checkout, it gave me 0 times to pick up going out a week.
So I swapped locations again and went through reconciling my cart again and picking out new items when needed. Again it dropped some items without alternatives so I had to check my cart against my list and again go through finding missing items. hen I went to check out, it again listed 0 openings for the next week. Trying to pick a new option reset my cart in some ways to the point I dropped it altogether.
I went to one of the Safeway locations that day and a bunch of out of stock or similar items were actually there and I was checked out in half an hour, mask and gloves on, just fine. Maybe instacart or other premium services have this figured out. I haven't tried amazon fresh much too. But if they work anything like the Safeway systems then I'll risk the store run to save myself an hour of pointless online shopping and save on the premium or cost of delivery.
My recent example is the Safeway site and trying to make an order for pickup or delivery. Initially I picked delivery, gave it my address, and it let me add things to my cart. I built out my entire cart normally, avoiding items listed as not in stock, then when I went to check out it gave me 0 delivery openings for like a week.
I then swapped to pick up and it attempted to reconcile out of stock items in my cart with alternatives but for many I had to go back in and find alternatives. Items not reconciled where dropped from my cart so I ahd to manually check that against my list to see what was missing. On checkout, it gave me 0 times to pick up going out a week.
So I swapped locations again and went through reconciling my cart again and picking out new items when needed. Again it dropped some items without alternatives so I had to check my cart against my list and again go through finding missing items. hen I went to check out, it again listed 0 openings for the next week. Trying to pick a new option reset my cart in some ways to the point I dropped it altogether.
I went to one of the Safeway locations that day and a bunch of out of stock or similar items were actually there and I was checked out in half an hour, mask and gloves on, just fine. Maybe instacart or other premium services have this figured out. I haven't tried amazon fresh much too. But if they work anything like the Safeway systems then I'll risk the store run to save myself an hour of pointless online shopping and save on the premium or cost of delivery.