I recently found a charge from Google Cloud on my credit card statement (small charge ~$20) that I didn't recognize. Asked friends + family, no one has used my card. Checked GCP and firebase, no usage or charges.
I filed a report here (https://payments.google.com/payments/u/0/unauthorizedtransactions#)
And they closed my case stating that it was not an unauthorized charge without stating what the charge was for. Since the case is closed, I have no way to contact them. At this point, I would usually just chargeback the company, but it's Google. I've heard of Amazon shutting off access to their entire platform and products over disputes/chargebacks and I can't afford to do with Google since I have emails and such going back ~15 years.
What would you do in this situation?
Google has worked hard to earn a reputation as an untrustworthy platform that will delete your data at whim. Don't be that person that knew they should have used Google Takeout and updated their accounts with a new email address while they had the chance!