Damn I had kind of the same, also the worst computer I ever bought after having done research for a long time to get a Linux computer. I send it back two times and they fixed the Bluetooth and audio two times and then it broke again. And the glue under the plastic bezel around the screen started dissolving, I lost most of the screws and then I think it started overheating and switching itself off in both Windows and Linux. I payed about 1000 EUR for it and after 1.5 years later I had to buy something else.