I recently (pre-COVID19) sold all my Amazon and replaced it with Apple due to these issues. I feel Apple Pay, and the fast followers, will drive shopping to more platforms than Amazon by reducing friction for customers of independent websites (supported by USPS, UPS, Fedex... which Amazon has decided not to compete with anymore). With the Amazon COVID19 shipping delays, I’ve established many new shopping relationships online, and I hope that is the experience for many others, changing the market. The CEO of Shopify gives great talks about the important of this, so I do support that platform at this point.