If this is a reaction to Ghidra, I'm really glad Hex-Rays is reacting positively to the competition! I'm not an IDA Pro customer, but I know people have been asking for something like this for years. I'm actually tempted to buy this.
But that said, I'm still pretty wary about IDA's sales process. There seems to be many negative stories, talking about what a frustrating & arbitrary experience it has been in the past. If even Tavis Ormandy is being treated poorly, that doesn't give me much confidence as a prospective Home user. Hopefully things will have improved substantially!
And then there's little things like Linux and Windows licenses being sold separately, so I have a choice between running IDA in Wine, or almost doubling the price I'm being quoted.
But still, I think this is a very promising move! And the price might seem high for hobbyist use now that there are very high quality free alternatives, but compared to the previous high four digits quotes it's practically a bargain =]
Hopefully the site redesign means they've given other parts of their sales process some love, too: in particular, their self-service tool and their policy of forbidding people from registering personal licenses to personal emails.
EDIT: Looks like I got a reply from ilfak himself, but it was 6 days later and I didn't see it. If anyone from hex-rays is listening, here's a subject line with some order numbers in it: "Hex-Rays Invoice 2016-2240 orderID: (my-last-name)_4732_20160515". My email is (HN-username)@gmail. I never did get that license working, I'd greatly appreciate a reset.
Since you gave more details, we could check it out and the outcome is: you gave us your professional email address and we sent your license to it. So, from our perspective, it looks like a successfully completed transaction. As you have confirmed, you even received the invoice. You never came back with any complaints, so my guess is that you received your license.
Now, 4 years later, you are saying that the license was not working. What was the problem and why did you never contact us?
But that said, I'm still pretty wary about IDA's sales process. There seems to be many negative stories, talking about what a frustrating & arbitrary experience it has been in the past. If even Tavis Ormandy is being treated poorly, that doesn't give me much confidence as a prospective Home user. Hopefully things will have improved substantially!
And then there's little things like Linux and Windows licenses being sold separately, so I have a choice between running IDA in Wine, or almost doubling the price I'm being quoted.
But still, I think this is a very promising move! And the price might seem high for hobbyist use now that there are very high quality free alternatives, but compared to the previous high four digits quotes it's practically a bargain =]
Let's see where this goes.