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I disagree, Zoom has chosen to make calls as friction free as possible because the perceived “cost” of having an insecure meeting is low. This increases the cost by creating bad PR. This has the potential to force Zoom to change their defaults to secure meetings rather than having something more friction free. The average user is not going to know about the need to secure their connection. Sometimes sensationalist articles can be a good thing even if they are manipulative.


I don't think the 'bad' PR is going to be very costly at all.

More like free advertising.

A massive proportion have heard of Zoom this week compared to last because of the PR. Pretty much an ideal free viral marketing campaign!




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