MSFT's failure is that some parts of it seem to get that, and others seem entirely oblivious to it.
Some of their products really are excellent -- usually ones that are largely independent shops that haven't been entirely squished into the conglomerate, like the Expression suite and a good many of the MS games.
It seems to me that the ones that have the most issues with inconsistency and usability botches are the ones that get the most micromanagement, like Office and the OS.
Some of their products really are excellent -- usually ones that are largely independent shops that haven't been entirely squished into the conglomerate, like the Expression suite and a good many of the MS games.
It seems to me that the ones that have the most issues with inconsistency and usability botches are the ones that get the most micromanagement, like Office and the OS.