I actually hope they will just fix all of their security/privacy issues, and that we will end up with a decent video conferencing app that actually values users privacy.
I don't get why people are so negative. I mean zoom is not unique in this sense, many of the everyday apps we use share at least some of these issues.
How many of us use Intel CPUs that had (still have) infinite number of vulnerabilities? Or MacOS that at some point allowed root to login without passwords? How many security issues we (software engineers) create on a daily bases simply because the management needs something for yesterday?
I actually hope they will just fix all of their security/privacy issues
Yes, me too! I was going to edit my comment again to clarify, but I figured it wasn’t worthwhile trying to list all the caveats explicitly. But yes, if they fix this stuff and continue to be successful, that would be good.
How many security issues we (software engineers) create on a daily bases simply because the management needs something for yesterday?
I disagree with your premise there. Sure, security bugs can sneak in if you’re rushed, but that’s qualitatively different from actively exploiting security holes and using dark UI patterns to make your own life easier. I hope most engineers would refuse to implement feature requests like that. It should be considered a form of malpractice.
History has shown that ease of use is more important than privacy or security in nearly every case.
The reason is that we are living in an age of cognitive overload and time poverty. Time and cognitive space are far more expensive than the long tail risks associated with bad security and privacy.
Edit to add: I mean, I hope they’ll lose a substantial number of paying customers over this? But I doubt it.