The only exaggeration in his comment is the shoe, and that hardly changes the substance of his comment. Yelp is very clearly in the wrong here. If you can't see that, your moral compass needs to be re-calibrated.
Yelp isn't clearly in the wrong when you live in a society where you need to depend more on corporations than the government. Platforms like GoFundMe play a critical role in providing coverage for people who would otherwise would be left stranded in their governmental care, or lack thereof.
Sure, surface-level pride is important for restaurants. But not if they're in the USA in the middle of a pandemic.
It doesn't matter what sort of society we do or should live in. Yelp is in the wrong for doing this without the consent of the supposed beneficiaries. This shouldn't be hard to understand.