This makes sense to me. The carriers are supposed to be giving you support. It's...

jrockway on Feb 23, 2011 | parent | context | favorite | on: Ever missed an SMS on your Android? Here's why. (l...

This makes sense to me. The carriers are supposed to be giving you support. It's like the Windows that comes bundled with your laptop; you can't call Microsoft for support, you have to call the OEM. Same for Android phones.