Eh, I run Linux on my laptop so my first association with entitled users are fellow Linux users who hate each and every kind of change to Gnome, KDE or whatnot, not my parents, aunts and uncless who express genuine frustration about being left behind.
Especially because a lot of interface changes that confuse the latter group are really, really hard to justify beyond "fashion", while genuinely causing problems for them, whereas with the former group it's often an annoyance that they know how to work around that is nevertheless blown up to epic proportions, like Sayre's Law in action but for the graphic design of an interface.
However.
Balanced against that is the reality that those same users are often the most entitled about it when something breaks. Tears to jeers in an instant.
So I don't know.