> Because our customers have come to rely on our stores to meet their needs and their schedules, all 7‑Eleven stores operate 24 hours a day, 7 days a week, where allowed by law.
That is straight from the FAQ on their franchise site, so they do think it is part of the brand - despite the history of their name, which I'll admit I didn't know - and thank you for the TIL moment.
It's just a name. It does not have to perfectly 1-to-1 reflect all the current agreements and contracts they hold up in the franchise relationship. The name of the franchise is not the text of the contract. How are we even discussing this?
Yes, as a customer I like the same experience when I go from one chain to another - that's the value of their brand.
If he wants a day off then he should take a day off - I don't think 7-11 is setting his working hours or vacation days, but they do expect him to manage his store the way he's agreed to.
