One could argue that for most non-engineers, non-DIY is crucial for most products.
For example, in the 90s a lot of people thought everyone would host their own email servers. In reality, consumers flocked to Y! mail and later Gmail, since most people really can't or won't do this themselves.
Most people also do not change the oil on their own car (at least in the USA) etc.
In my mind the question is can you develop a great product in this area. It is possible (and sad) that Ring or Nest is as good as it gets (or have default won due to superior distribution). But I do think there are a lot of features I would want as a consumer that would make this experience better for me.
For example, in the 90s a lot of people thought everyone would host their own email servers. In reality, consumers flocked to Y! mail and later Gmail, since most people really can't or won't do this themselves.
Most people also do not change the oil on their own car (at least in the USA) etc.
In my mind the question is can you develop a great product in this area. It is possible (and sad) that Ring or Nest is as good as it gets (or have default won due to superior distribution). But I do think there are a lot of features I would want as a consumer that would make this experience better for me.