I don't know that I agree with the refund strategy as the way to handle the issue but it's good to hear you guys come down in a good place ethically/morally on the issue (as you say, the most important thing with this sort of site is trust).
I don't know that I agree with the refund strategy as the way to handle the issue but it's good to hear you guys come down in a good place ethically/morally on the issue (as you say, the most important thing with this sort of site is trust).