Seriously, can someone please tell me why banks have such terrible interfaces? They have soo much money, they could blow it out of the water...
Take ING Direct for example. Their service rocks, I absolutely love it... but I loathe their interface, it makes me hesitant to refer to my aging family members.
Probably the same reason that just about all large companies have annoying websites. Something to do with large companies being terrible at anything which isn't the core of their business.
I'm currently working on similar software to what a lot of banks use. The user interface is given very very low priority. It's kind of sad.
I'm working on the back-end side of things (the money must add up! otherwise the accountants get grumpy) but would love to see more innovation on the interface side of things.
Take ING Direct for example. Their service rocks, I absolutely love it... but I loathe their interface, it makes me hesitant to refer to my aging family members.