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My reading of this is that in the story on the left, the online security experts were so easy to contact that it was super easy to quickly forward a suspicious email for them to evaluate.

In the story on the right, even though the reporter basically gets threats of violence (the pistol), they do not even know who it is that they should be contacting about that.

I guess this illustrates the benefits of having a single point of contact for these types of online security issues that everyone knows to contact.



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