Hundreds of people saying "My app is broken" isn't data. Someone saying "based on a search of the top Alexa 1 million sites, this will affect 8% of users" will catch their attention.
As a Chromium developer speaking based on my observations, we're also responsive to fixing bugs that affect a small percentage of sites. The difference is prioritization, and whether we'll merge fixes back to stable branches for a respin.
Hundreds of people saying "My app is broken" isn't data. Someone saying "based on a search of the top Alexa 1 million sites, this will affect 8% of users" will catch their attention.