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David, that's a great question.

We actually started out by displaying user flows as flow charts... we quickly realized that flow charts are an inefficient way to display a comprehensive batch of sequential user actions and application flows. It IS easier to type outlines in a text editor than mess around with flow charts.

We transferred that realization to this web app.

Our user actions are linked to application screens, which gives you a good overview of how your user interacts with your application.




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