> Apple service is atrocious. Don't they make you book an appointment and turn up at their store just to get someone to look at it?
I had a macbook pro with a logic board that died. I phoned Apple, they couriered me a replacement device next day, and that courier picked up my old device. Literally couldn't ask for better service.
Seriously? My friend was forced to drag his 27 inch iMac into the Woodfield shopping mall location, which if you've ever been there, is a quarter mile minimum walk from the parking lot to the store.
Pedantry. They didn't give him an option besides physically bringing it into the store.
Good question about accessibility. I have no idea. But it's not as though our society is a perfect utopia for the disabled. I can only imagine it would have gone far worse.
I was just thinking reading the comment that you replied to that this goes one of two ways. Some people seem to get wonderful service, others crap for relatively high price.
I had a macbook pro with a logic board that died. I phoned Apple, they couriered me a replacement device next day, and that courier picked up my old device. Literally couldn't ask for better service.