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> What the..? Do your own thing instead of listening to your clients huh? Sounds like bread winning advice!

Clients != Customers, which was precisely my point. Clients and consulting is a linear growth curve, and difficult to grow into much of a business: add more clients and you have to add more people to do work for them. Customers and products (ala 37signals) means a hyper-linear growth curve, and a nice business.

A "startup" as most people mean it here is not a consulting shop. Clearly, if you are a consulting shop, you need to listen to your clients.



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