Yup, me too. I was almost about to pull the trigger when a buddy of mine with a Model S told me that his car broke down and he had to wait for parts. He was just into his second month of waiting. After hearing that I took to the internet and read up on it and it seems legit. I can't have that so bought a traditional car with an infernal combustion engine. Last one I hope.
I won’t. I was this close to buying a Model3 but I got scared off because I need my car to get to work.
I had been driving BMWs for the last 10 years and while it hasn’t always been trouble free, they’ve treated me very well and either given me loaners or paid for a not cheap Uber to work.
It's s tricky issue to fix - often parts fail due to a bad design (eg. 1 part too weak).
Everyone wants to buy that replacement part, leading to a shortage. At the same time, Tesla doesn't want to increase production of the faulty parts - in fact, they want to reduce production so they can redirect machines to making the new, better part. But it takes time to understand what was wrong and to design and test.
Overall, I think the key to solving it is latency - within days of seeing a part fail, they need to get the redesign out to the factory, so at least new cars with the faulty part aren't still being produced.
I wonder how much of this is a cultural issue, with Tesla being more aligned with the tech world where it's more acceptable to "move fast and break things" and fix them later. Anecdotally I know some people who have a similar culture fear of the way SpaceX appears to operate
Source: I am one, as are many of my friends in Seattle.