I would say, the main problem was that those people were overly concerned with what they will be stuffing into their resume next.
Anyway, in a resume, you can write about what was accomplished: "designed, implemented, maintained and documented such and such a system, of such and such size and scope, deployed in such a such are role in such and such customer sites."
Anyway, in a resume, you can write about what was accomplished: "designed, implemented, maintained and documented such and such a system, of such and such size and scope, deployed in such a such are role in such and such customer sites."