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Ah, true. But they had lots of family sources and court records for Williams, and I suppose no spokesperson from the insurance companies wanted to talk, so most of the article is just about him. I wish journalists would develop some more sources inside insurance companies, PBMs, etc. How they operate internally is just like a void that nobody wants to look in to, apparently. Like how do they decide what they'll pay for? Or how do they decide who gets to be part of their network? How long will they let a doctor send in fraudulent claims? There are probably 1000 analysts or programmers inside UHC alone who would happily help answer these.


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