Except that everything I've read about Netflix indicates that they're not risk-averse. They seem to be innovating in just the right areas.
And yeah, I may be reading into it, since I have some frustration with large, process ridden organizations right now. I'm just saying, this is only one guy's take.
Netflix's executives are probably not risk-averse (on account of not necessarily being subject to the same culture of fear), so the company's strategy isn't risk-averse. Everyday operations could easily be another question.
Of course, for Netflix's business model, they don't actually need risk-taking and innovation at the lower levels, just the ability to fill a defined role as well as possible. Netflix mails and streams video content to people, and if they want to do something else, it'll only be because the executives decide to do it. They seem to hire specialists rather than generalists, fire people when their specialties aren't needed anymore, and so forth. It's categorically different from something like Microsoft or Google, where they hire generalists and have ways (although, to be fair, often politicized ones) to generate multiple product lines in parallel and where creative initiative and risk-taking at the lower levels is a part of that process. Netflix is way more top-down than that.
It's not only just one guys take, but there is nothing there but pretty vague generalities. I didn't see a single specific claim, everything was about "processes" in general. And a 20% annual turnover actually isn't unusual for a large, public facing company.
There are many other negative reviews of Netflix on Glassdoor. I am sure that some people are happy to work there, but I don't think someone would take the time to write such a lengthy and well-worded review if there was no truth to it.
Of course they would. There are an infinite number of scenarios that could lead to somebody posting an entirely fabricated review, regardless of its length or well-wordedness.
However, I agree that there is probably at least some truth to this.
And yeah, I may be reading into it, since I have some frustration with large, process ridden organizations right now. I'm just saying, this is only one guy's take.