anyone who has done moderation for any active forum can tell you how nightmarish it can be. the more popular the platform the more problems you can have.
anecdotal, friend who streams on twitch also mods for a few streamers and they even have issues when a stream is in subscriber mode only. simply because anonymity and distance from those being affected empower people to do bad things
edit : I am really surprised there is/are not companies which would spring up to provide these services seeing how most of these activities are required by law.
however before bemoaning what they are paid, just go look at your local 911 operators who are government employees. just because we think it should be paid more doesn't mean others do.
Anonymity is definitely empowerment (especially because Twitch has no effective ban system, so bad actors will create dozens of accounts and keep coming back), but even people acting under their real names will do horrible things. We've seen this with real names on FB/Google+.
It seems like there are no easy solutions for this and it's really frustrating: Societal norms are just completely shredded right now.
anecdotal, friend who streams on twitch also mods for a few streamers and they even have issues when a stream is in subscriber mode only. simply because anonymity and distance from those being affected empower people to do bad things
edit : I am really surprised there is/are not companies which would spring up to provide these services seeing how most of these activities are required by law.
however before bemoaning what they are paid, just go look at your local 911 operators who are government employees. just because we think it should be paid more doesn't mean others do.