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Great until you have five teams, each having chosen a different tool, and now you're wondering why the IT support costs are out of control.

Still possible to support but requires a different model e.g. one where IT delivers a new, unconfigured workstation to your new team member and it's up to them to build it. If it breaks, their loss of productivity is their problem and not ITs.

Authority for something (e.g. software selection) must go in conjunction for responsibly for consequences arising. Those things must always move in lockstep to avoid perverse outcomes.




Our IT does not support development environments. Just network, backups, printing, client certs. Dev tools support is all essentially peer to peer and ad hoc, with escalation to the internal owner of the tool (another engineer) sometimes possible. If you mess up in an unrecoverable way, IT will give you a loaner to work on while they reimage your machine. It works fine.




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