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This area seems to be a real problem for a lot of people. I suspect, though don't have evidence to back it, that this type of problem extends beyond just paypal - to all merchant accounts and processors.

I've found that there is another problem related to payments too. Fraudulent chargebacks. Small businesses often aren't good at following up on things and end up throwing a lot of money away because some customers habitually do chargebacks for things like "don't recognize charge," etc... and then get their money refunded because the business owner doesn't reply to the request quickly enough (the window to reply is very short).

I don't know if any services address this or not, but I would be interested in helping to solve problems around merchant accounts.

If there were a centralized site that people like WillyDmz could go to then maybe the individual could garner a bigger voice. How cool would it be to see how much money any specific merchant is holding back? Maybe a site like this could get a little more attention.

What do you think? If anyone would be willing to work with me on this, we can make it happen. I'm capable of building out the code for it; would need a designer and a marketing person to help. If anyone interested, let me know.




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