The communication regarding denial of access to the account creates a sense of helplessness; the finality without explanation requires correcting.
Lots of big companies who deal with small partners (developers, sellers, etc.) could learn from this, including Apple, Amazon, and Google. Lack of explanations, vague explanations, or confusing explanations for account shutdowns or other penalizations are the norm. And for some of these companies it's nearly impossible to talk with someone who can clarify what's wrong.
Lots of big companies who deal with small partners (developers, sellers, etc.) could learn from this, including Apple, Amazon, and Google. Lack of explanations, vague explanations, or confusing explanations for account shutdowns or other penalizations are the norm. And for some of these companies it's nearly impossible to talk with someone who can clarify what's wrong.