Agreed, and it was more or less the response I was looking for a couple of days ago.
We'll be staying with DO.
We already use other VPS services as backup, and will probably add one or two more. But because of their well-documented response (and at least being able to identify what went wrong, and hopefully to fix it), we aren't going to drop DO.
Thanks for the response, and congrats on standing out in a very small crowd of companies who can own up to their customer service problems.
We'll be staying with DO.
We already use other VPS services as backup, and will probably add one or two more. But because of their well-documented response (and at least being able to identify what went wrong, and hopefully to fix it), we aren't going to drop DO.
Thanks for the response, and congrats on standing out in a very small crowd of companies who can own up to their customer service problems.
A very, very small crowd indeed.