On: An update on last week's customer shutdown incident

[p1necone]

I feel like a better measure for the "size" of a tech company is number of customers, rather than number of employees. Considering software doesn't need a linearly increasing number of people to produce/support it as your share of the market gets bigger.

[hyperpape → p1necone]

It doesn’t scale linearly, but we’re all here discussing in this thread because scaling support is hard.