On: An update on last week's customer shutdown incident

[treis]

I don't quite get the "running on credits w/ no payment history" and "ruined our business" combo. How can they run a business and never pay?

[vlahmot → treis]

Many (all?) of the cloud providers offer credits to startups (credits as in free $ to spend on their services). So if they hadn’t burned through that, there would be no payment yet. (The startup I work at got $20k in credits and didn’t pay a dime for the first year)

[treis → vlahmot]

I knew they gave credits, but I didn't realize it was to the level of $20k worth of credits. I think I got a couple hundred from DO.

[omeid2 → treis]

Cloud/Hosting providers have startup programs that give you credit in the hope that you will stick around.