Imagine the call fraud now. Hello Mrs Jones I’m calling about the labs you had done last month, CBC, cardiac panel etc., with Dr Bob. I was alerted to make the call because your values are out of normal range and there are critical things I need to review with you. Before we get in to the details I need to first confirm your identity.
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Or
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Your insurance only covered part of the blood labs on the 12th. To release the results to you doctor I need to secure payment today for 189.74.
—- Or — Your insurance only covered part of the blood labs on the 12th. To release the results to you doctor I need to secure payment today for 189.74.