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Also, it's one which gets hugely understated when people "move to the cloud".

especially if you use your bussiness for B2B services. Stuff like this could make you loose your bussiness, especially if some entity like google doesn't communicate and as a result, you do not have a answer for your own customers.

Medium sized private cloud providers are a lot better at this, considering the communication lines are a lot shorter.




On the flip side - a customer is more willing to be understanding if 'Google is down' instead of 'our server is down'.




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