The problem when it comes to uber/lyft in particular is that as the customer you're never really comparison shopping scores the way you can on amazon, yelp, etc. The audience for the scores is Uber itself, not other customers. So the real question isn't "how was the ride", it's "do I want to fuck with this person's livelihood." If the answer is no, there's no reason not to give 5 stars.
> So the real question isn't "how was the ride", it's "do I want to fuck with this person's livelihood." If the answer is no, there's no reason not to give 5 stars.
If that's the actual game that Uber & Lyft expect people to be playing (as it appears that it is), then screw that. I'm not going to be using the services at all.