To those people saying this is no big deal because your address is public record and has to be shared to buy things: how would you feel if online retailers put together a private list of problem customers who sent a suspicious number of returns, failed deliveries or other signals?
Edit because I was too vague: I am saying multiple online retailers collaborating on a list together that bars customers from purchasing/ returning from all of the participating members. I am aware that companies individually fight return fraud using their own private lists and fraud detection software from external companies.
>> “The system may prevent a consumer from returning for a period of time at a particular retailer, but if that consumer reduces his or her return activity, the system then allows the consumer to make returns at that retailer."
So, the individual retailers are blacklisting, much like individual bars blacklist today. But this original article is talking about collecting those lists on a national scale, into one database.
My understanding is that is a practice of individual retailers, much like bars individually blacklisting patrons. The original article has them making a nationwide database with potential legislative backing, which is different from that usatoday story, because in that story they are talking about the individual practices of retailers and not a coordinated list.
Edit because I was too vague: I am saying multiple online retailers collaborating on a list together that bars customers from purchasing/ returning from all of the participating members. I am aware that companies individually fight return fraud using their own private lists and fraud detection software from external companies.