From my experience as oss developer on several different projects (small to medium ones),a lot of people don't bother to read FAQ's.
There are some people that hit the problem, start googling, and trying to find information, and some that just fire off email or stack overflow question (often so badly, you need several back and forth)
There are some people that hit the problem, start googling, and trying to find information, and some that just fire off email or stack overflow question (often so badly, you need several back and forth)