I think that online subscriptions come with a different set of expectations- I dont expect offline software to ever really get constant updates, work on any computer, and so on. Not have trouble transfering licenses when upgrading and so on. I think that I'm fine with this sort of shift in general as long as companies are actually delivering on those expectations, but I would def be miffed if i was paying monthly and the company stopped developing new icons/updating features etc.
As someone who sells "offline" software, I can tell you customers expect you to be 100% up to date on everything. New Windows feature? Howcome you're not using it!
And then they also want to use it on Windows 2K :)
I guess I would say I expect it in offline software, but I also expect it to be in the form of an upgrade to the new version of the software that i have to buy. Like having office 2007 installed and having to buy the new version of office when it comes out, vs office 365 where the new version is always part of the deal
Notice the example you used was 2007. Today's model is 365, everything is a subscription, which works great for offline software: no server to maintain except a static site.
