You would think that for a crime report to be accepted it would necessarily have someone's signature on it. That person is where the buck stops.
Furthermore, you'd think that after word got out about this happening several times, the police would start to look at lot more sceptically at an auto-generated Hertz stolen car report.
As a summer job I worked security / CCTV at a large shopping centre. I'm not sure how many cars were parked there on an average day 1000+ would be my guess.
Whenever someone would find a security person to "report their car stolen" first order of business was to walk them around the car park and to check for their car on the CCTV cameras.
I don't think I ever came across a genuine stolen car incident. The lack of scepticism on the part of the police here is mind blowing.
Furthermore, you'd think that after word got out about this happening several times, the police would start to look at lot more sceptically at an auto-generated Hertz stolen car report.