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My company makes software for car dealers. Our customers strongly believe that the advice and guidance they provide when someone is buying a car is irreplaceable. They can't envision a future without salespeople.

Priority Inbox is just another example of how machines are getting to understand us better than we understand ourselves. Amazon knows what books I want to read before I've even heard of the author, Google knows that I incorrectly spelled my search query and so returns results for the correct spelling, and Xero figures out how much I've spent on coffee this month without a lot of manual entry. Advice is becoming a commodity.




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