I agree with the skype praise in general. We use it in similar ways and it indeed does a a nice job most of the time.
What this article fails to mention, though, is Skype's absolutely atrocious handling of multiple concurrent clients (e.g. Desktop, Laptop and Phone, in parallel).
Once a second client is connected it's effectively undefined when and if portions of chat-histories and missed messages will be (re)sent. "Unreliable" would be an understatement here, as messages will come in at random times and in random order - and sometimes not at all.
I really wonder why the supposed #1 Business-Messenger is not fixing such a fundamental issue.
What this article fails to mention, though, is Skype's absolutely atrocious handling of multiple concurrent clients (e.g. Desktop, Laptop and Phone, in parallel).
Once a second client is connected it's effectively undefined when and if portions of chat-histories and missed messages will be (re)sent. "Unreliable" would be an understatement here, as messages will come in at random times and in random order - and sometimes not at all.
I really wonder why the supposed #1 Business-Messenger is not fixing such a fundamental issue.