The problem with Alexa is that Amazon runs their R&D team like a consumer research organization.
I mean, you gotta listen to every word that comes out of the customer's mouth right?
Their Principles are too reductive to even guarantee that copies of other people's ideas are successful. For as much of a genius as he may be, Jeff Bezos has created an organization of automatons.
Lots of people working there have good ideas that they never bring up, because past experience has taught them that it's a waste of time. So it's not that the workers are automatons, but rather that the workers have learned that the organization wants and what it doesn't want, and don't waste their time with what the org doesn't want. The individuals who comprise the organization are fine, but the meta-organism that is the organization is diseased.
[obligatory disclaimer: I worked there years ago, but no longer do.]
I mean, you gotta listen to every word that comes out of the customer's mouth right?
Their Principles are too reductive to even guarantee that copies of other people's ideas are successful. For as much of a genius as he may be, Jeff Bezos has created an organization of automatons.