I bought the startup plan some 10 hours ago, sent in an email but never received any follow up.
I've just checked my Appsumo account and see that the startup plan has been downgraded to basic. Will customers after the 1000 mark get anything or are you guys planning to refund?
(I think also think it is wrong of you guys to modify invoices which is supposed to be a record and agreement of a transaction.)
I am with you, bought it 9 hours ago.
I just checked my invoice now and the content indeed modified from "startup plan" into "basic plan".
for the record, when I buy it, it was still "startup plan" and it still showed me that i bought 500k points in startup plan.
I hope someone from mixpanel can answer this, i think it is very wrong to change invoice content like this.
I've noticed the same thing. While I understand the need to limit liability, I'm not happy about the bait and switch. I'm sure it doesn't build the goodwill that they were hoping for...
Also noticed the change to my invoice this morning when I went to evangelize this deal with my boss and co-workers. Not such a great deal IMO now that it's only 100k. Also the mention here that if I ever go over that number (now 100k down from 500k), my lifetime account is forfeit* ? Who do I need to contact to get a few questions answered?
I just wanted to update the above:
I got my registration code and while the email and new invoice said basic plan, I have 510k events/m in my account now after using the code. I couldn't be happier about this, thank you guys so much!
Doh, didn't realize that! Ah well, I guess I'm only getting basic :-( I don't even have a project underhand now, I just figure it will be useful for the future.
For other people on the fence, I'd suggest getting this now while you still can! I loved using Mixpanel in the past (although, I did think it was a bit pricey ;-)). The fact that I could send in events from my server made it far superior to GA. It meant that I could, for example, build funnels for emails I was sending out (send -> open -> click -> completion). Their HTTP API was easy enough to use that I wrote my own lisp (drakma-based) library to interact with it in under a few hours.
They used to have some scaling pains (multiple days delay on getting data processed), but that was all fixed towards the end. The support is great too - I got Suhail on the phone instantly when I was having trouble with something.
I would just like to confirm the 500,000 data points as AppSumo now states that the offer is for only for 100,000 per month.