> Postmark - If you’ve launched your product, are charging for it, and haven’t taken outside investment, contact the Postmark support team and they'll give you $75 account credit to help with your email costs.
A lot of these discounts are based on the assumption that you're a VC-backed, or about-to-be-VC-backed startup, that will have enough runway and growth to stick around for a couple years, and will smoothly transition from a steep discount to a 4-digit monthly bill around the time you land your Series A or whatever. I like Postmark's because it's much more reasonable - "you _don't_ have VC money, but you have an obvious path to making money (and thus being able to pay us), so we'll give you some credit for free as you get up and running."
I've been totally freeloading for a side project of mine that I _don't_ expect to make any money, but in researching cheap plans I came across a lot of these sorts of discounts (usually while looking to see if they had an open source discount, since my side project is open source). It's an interesting gamble, but I respect Postmark's the most, I think.
Credit on the other hand runs out when you actually use it, so is much more likely to coincide with you being ready to pay for the service.
Most have an expiry on them. A credit is (typically) a liability on the balance sheet, so companies can't have unlimited exposure weighing down their book value.
If credits expire after a certain amount of time, or are time limited in their offer, such as discounts for 12 months, there isn't the same exposure to potentially unlimited liabilities in non-expiring credits.
That way, a startup won't get penalised for putting an MVP out there to get kick started, and the overall infrastructure costs to the provider isn't that high.
I think it is also fairer in situations where one startup may skyrocket to profitability in 3 months as opposed to another that takes 3 years to start paying the bills.
I think AWS is sort of on the right track with their free tier pricing, and it would be nice to see others adopt the same strategy.
(Though I think AWS fails in their startup credits rationale - as far as I can see, they only offer that to funded startups.)
Not exactly what you asked for, but should get you started down that path if you desire funding for your open source project.
In particular the hosting credits really lets you play around with dev without breaking the bank.
In most cases startups utilize AWS and GCP and they are generally really good, but both DO's Hatch and IBM a lot of people are missing out.
DO is awesome for startups without really good devops since they streamline a lot of the config work so it helps a lot getting the basics set up. We have a lot our free user plans on DO because it's much more cost effective and predictable (pricing wise) than AWS and GC.
IBM is also useful in a different use case because of their easy to setup dedicated hardware servers. 10k per month buys a lot of dedicated hardware (esp GPU) if you need it which is a godsend for us since we do a lot of ML and performance is dramatically better than any of the g/p instances on AWS.
How hard was it to move from the Builder to the Premium plan? It looks pretty amazing. Though i probably wouldnt want to host a netflix-type app on an IBM cloud. Shudder... ;)
By rep what I mean is IBM has a network of people who go out and evangelize their offerings. They are the people who vet the original applications and if you live in a large city with a decent tech scene, you'll eventually run into that person.
First time I did it, I wasn't on the approved accelerator the local rep moved me up after I convinced him how cool it be for us to be "powered by IBM softlayer", as it was known back then
I'm using Drift for live chat, but I want to switch to Intercom or Zendesk to have support tickets (or "team inbox"), and a help center / knowledge base.
I saw that Intercom is much more expensive than Zendesk, but noticed that most startups use them. Saw this on their marketing site: "84% of new Y Combinator companies that use a messaging tool use Intercom."
Would be interested to hear some opinions on Zendesk vs. Intercom.
We ended up with Intercom because their user/company model fitted our SaaS (i.e. one user login could be associated with multiple subscriber companies) and we could easily filter by company or users to see total activity and provide support. Drift and Crisp were modelled on the 'one user, one company' concept.
We got on the Intercom startup plan too, which really helped our cashflow (we are bootstrapped). However that runs out in a month or so, and the full price is going to be eye watering. Wish they had a stepped plan over 3 years like HubSpot which would help slower growing companies.
I would suggest taking a look at Crisp.
I find it very intuitive and useful. More power isn't always needed.
For instance, we had been using the free edition of HubSpot (mentioned in this list) for about 6 months, and it wasn't until we spoke to support about a problem that a return callback from a sales rep mentioned that they have a 90% discount on their paid plans for a year. It was a no brainer to unlock the full suite for around $140 a month as opposed to $1500/mo. Their discount is stepped over 3 years too (so you don't pay full price until the 3rd year).
Wish more companies had similar initiatives. Also, I don't know why a lot of companies offer 'startup discounts' only to funded companies. I would think that a company that just received a cool million dollars from a VC could afford to pay full tote odds, whereas a bootstrapped company that has to eke out an existence from a small, growing subscriber base cannot get a discount to help cashflow?
Before you take pre-seed funding - no references, just a web site and some traffic.
After a 6-figure pre-seed? (Is the start-up credits still available?)
Also, do AWS/GCP require exclusivity wrt to other clouds ?
Sometimes they require you to have a VC or accelerator intro for the higher tiers but you may be able to get around it if you know the right people.
We document the levels directly on the site , though I think there’s at least one bug in the FAQ :). We try to make it clear that you can also apply directly.
The Zendesk one is the most needed right now!
I am about to launch something and I really require AWS Credits for that. Thanks
You can also apply to aws activate. They will be glad to give you credits if you make a solid case that you'll end up using aws a bunch.
I have looked into Stripe Atlas but it has a bit of complications regarding Double Taxation for Indian startups.
I am just a guy working alone on this project so I don't want to deal with those tax related issues.
Will checkout Brex. Thanks
weird concept but might make sense for some companies.