On: Ask HN: Did offering a money-back guarantee help your business?

[sct202]

You just have to be careful if the bad actors start to recruit other bad actors. There are discords and Facebook groups that are dedicated to sharing where you can exploit a generous policy or error.

[WrtCdEvrydy → sct202]

There's a difference, I've seen plenty of people pile into pricing errors on websites.

Noone's buying 500 headphones just to return them a money back guarantee.

The only issue you'll have is people abusing the crap out of stuff and expecting a money back guarantee.

[woolvalley → sct202]

I think there is a difference in most people's minds between exploiting an upfront pricing/policy mistake and lying after you agreed to pay for something.

One is legal, the other one is a crime for starters. Morally it feels fairly different too.

[muzani → sct202]

This is true, but the counterweight is that there are good actors who recruit other good actors too.