It's more complicated than this. For quite a number of people this isn't a choice. Many companies are locked into a hardware platform, many average users are locked into a hardware platform because of social expectations (i.e. all of my friends/family using Face Time, my office uses OSX office documents, etc).
This, and the problem that users are being told that _they_ are the problem. Keyboard breaks? Stop getting dust on it. Light show on display? Stop opening and closing the lid. Signal cuts out? You're holding it wrong.
Capitalism only works with regulation - you can't have a completely free market devoid of strict regulation to uphold some kind of minimal standards.
This, and the problem that users are being told that _they_ are the problem. Keyboard breaks? Stop getting dust on it. Light show on display? Stop opening and closing the lid. Signal cuts out? You're holding it wrong.
Capitalism only works with regulation - you can't have a completely free market devoid of strict regulation to uphold some kind of minimal standards.