> We’re not willing to ship things we don’t support, sorry. I do not consider it acceptable to ship software that we are unable to test and we know will break. Even if I did consider that acceptable I’d be unwilling to accept the additional support burden that the maintainers have to take on from people submitting issues when they are clearly told not to (something that still happens often).
Clarification beyond that: fixing avoidable user issues is not what most of the maintainers want to spend most of their (volunteer, mostly evening and weekend) time on. Even immediately closing issues as WONTFIX takes more time to deal with than not getting an issue at all.
You may disagree with this (clearly some people do) but ultimately you cannot expect a volunteer run project to support more than they are willing to do. If we had people stepping up and saying "I will deal with all the support requests for this!" that'd be different but mostly we have people who want us to do the work for them.
> We’re not willing to ship things we don’t support, sorry. I do not consider it acceptable to ship software that we are unable to test and we know will break. Even if I did consider that acceptable I’d be unwilling to accept the additional support burden that the maintainers have to take on from people submitting issues when they are clearly told not to (something that still happens often).
Clarification beyond that: fixing avoidable user issues is not what most of the maintainers want to spend most of their (volunteer, mostly evening and weekend) time on. Even immediately closing issues as WONTFIX takes more time to deal with than not getting an issue at all.
You may disagree with this (clearly some people do) but ultimately you cannot expect a volunteer run project to support more than they are willing to do. If we had people stepping up and saying "I will deal with all the support requests for this!" that'd be different but mostly we have people who want us to do the work for them.