It is interesting to see the standard to which these big internet companies are being held lately. The mere fact that Google debated and waited many years before jumping into China with a censored search engine puts into the top of the most ethical for-profit corporations to ever exist, in my book.
All this bad-will seems to come from their advertising business models, which I find is loudly criticized with rather thin arguments, given that these companies are often the only ones defending the users from the dirty tactics of advertisers (who get none of the blame). I've neve seen criticism of coca-cola for using Google's targeting abilities to its advantage and shove ads down our throats for money without a moral concern.
It never did. Otherwise it would have incorporated as a non-profit or a PBC. Since its inception, Google has always been a for-profit entity, which is legally required to put shareholders profits as a higher priority than everything else.
More specificity is probably called for, as I have been under the same impression for quite a while. Directors of companies are now asked to consider stakeholder value rather than shareholder value when making decisions. A stakeholder can be a person whose environment is impacted by the decision, employees who may or may not be shareholders, customers, etc.
The law obliges management of a publicly traded company to report fairly to its shareholders its assets, liabilities, revenues, costs, and certain other items such as the compensation of the five most highly compensated officers.
If a shareholder believes that management is not maximizing profits, the shareholder is at liberty to take his or her money and go elsewhere, by selling his or her shares.
If that shareholder elects instead to sue, they will almost certainly lose, absent specific evidence of bad faith or of breaches of the duties of care or loyalty, for example.
The "business judgement rule" [0] compels courts to defer to the judgement of the executives of a business, on the basis that they have a bona fide interest in that business and its activities, and understand them better than either the court or J. Random Shareholder ever could.
"The business judgment rule is very difficult to overcome and courts will not interfere with directors unless it is clear that they are guilty of fraud or misappropriation of the corporate funds, etc." [1]
Shareholder value[1], not shareholder profit. There's a subtle but important difference. It's pretty easy to engineer short term profits, but usually results in cannibalizing long-term value.
The amassed engineering talent and accumulated knowledge-base at Google is a strategically important asset to Google, and defection of that knowledge-base en-masse would be a very bad thing. Both by handicapping Google's ability itself while simultaneously seeding the marketplace with a large concentration of individuals that know the inner workings of Google technology. While this already happens through normal attrition, happening en-masse would be far more of a market risk.
In this instance, Google employees being as vocal as they are is more influential than you make it sound. Even viewing it through the lens of shareholder value. Which is also not actually a legal requirement, which [1] provides details about towards the end.
This based on a bad theory of corporate governance. "Shareholder value" is very vague and doesn't much restrict what companies do in practice. Companies can do opposite things while claiming to care about shareholder value.
Also, due to Google's dual class stock, the founders cannot lose control of the company. If the company has lost its way, you can definitely blame them; they do have the power to make big changes.
Companies like this do care about the stock price, but that's because employees (including powerful managers) own stock or options and want it to go up. If you want a company to pay less attention to the stock market, the best way would be to stop compensating employees this way.
And if Google happened to be run by Larry Ellison or Rupert Murdoch trust me we would be paying for every single search query being run.
Value matters.
Even if they aren't perfect. Even if they cannot be achieved. Stating and restating your values simplifies moments when ambiguity and uncertainty and suffering test you.
I am starting to to think I would prefer if I could pay a company for a service directly, get the service and that's it. Instead we have all these "free" services that do all kinds of sleazy things with our data behind our backs.
I just wonder at what point public perception becomes so negative that they're actually jeopardizing profits. Not only are they getting criticized by the general public and the US government, but they've reached a point where their own employees are speaking out against them and even leaving the company on ideological grounds.
The problem may be that the public doesn't seem to get it. They just don't seem to process, or care, that google is mining everything they give them - search, email/calendar/etc, Android, etc etc. I guess a lot of it is behind the scenes enough that they don't understand it or don't get riled up like they do about Facebook and the like.
I have a non-technical friend who doesn't use facebook, pays for everything in cash, and will only use e2e encrypted chat clients, but he has this irrational hate for apple because "hipsters" and uses an android phone that literally documents his every move. It drives me crazy.
what cracks me up is I got downvoted but I'm pretty I'm right. Over on Ars people are excited about Google Fi.. which.. you know.. is just feeding even more data to the machine.. but hey it's Google and they said "Do No Evil" twenty years ago.