They're not expired accounts--they're active subscriptions with valid payment information where the expiration date on the card used to subscribe has passed. Such cards are often still 'good'.
Members can easily cancel the service any time, but they have to actually cancel. If we cancelled everyone with an old card we'd be hassling a lot more people than we'd be helping.
Members can easily cancel the service any time, but they have to actually cancel. If we cancelled everyone with an old card we'd be hassling a lot more people than we'd be helping.