> Because the former [administrative workers] are cheaper to hire than the latter [specialized workers], the result is the same work for less total staffing costs.
I worked for a small company (5 or so employees). We had an administrator who was a former VP of a very large bank. I don't know how much we paid her, but she was worth more than any other employee, in my experience. She made that place run.
I suspect that one very good administrative worker is worth their weight in gold, and has the ability to make 10x-ers out of otherwise normal employees. I'd suggest paying for really good admins, rather than viewing them as low-skilled, low-wage commodity workers.
I worked for a small company (5 or so employees). We had an administrator who was a former VP of a very large bank. I don't know how much we paid her, but she was worth more than any other employee, in my experience. She made that place run.
I suspect that one very good administrative worker is worth their weight in gold, and has the ability to make 10x-ers out of otherwise normal employees. I'd suggest paying for really good admins, rather than viewing them as low-skilled, low-wage commodity workers.